BOOKING POLICY FOR GROUPS

Registration and a nonrefundable and nontransferable 25% deposit are required to reserve the dates for your group's retreat.  We will tentatively hold the rooms for the dates you request for one week after your initial inquiry. Please know that if we do not receive your registration and deposit after one week, we will need to release these dates for other bookings. When you register, please indicate the number of retreatants who will use individual rooms and the number of retreatants who will use shared rooms (this distinction between individual and shared does not apply to school and university groups).  We will only be able to hold the number of rooms you request, and full payment is due for these rooms 2 weeks prior to your retreat even if you have fewer participants.  If you find that you will require additional rooms, please contact us immediately for availability.  To reserve the entire house, including all bedrooms and meeting spaces, with the exception of the Shrine, Shrine Gathering Room and Dining Room as these are considered shared spaces, the following requirements must be met:

• Main House: payment for 29 participants staying in individual rooms, 34 participants staying in shared rooms, or the financial equivalent combination of participants using individual and shared rooms (a deposit based on this number will reserve your dates, but your total payment must meet this requirement, even if you have fewer participants)
• House of Hope: payment for 8 participants staying in individual rooms or 8 participants staying in shared rooms and 1 individual, or the financial equivalent combination of participants using individual and shared rooms
• NOTE: (applies to both houses): A deposit based on this number will reserve your dates, but your final payment must meet this requirement, even if you have fewer participants. In addition, if you want to reserve both houses, a deposit must be made for each house.
• HERMITAGE:  Must be paid in full at time of registration and payment is nonrefundable and nontransferable. 

If you are not requesting to reserve the entire house, we reserve the right to book other groups and individuals. Your group will have one common meeting space. All other spaces will be assigned to groups by Guest Services Staff after reviewing the groups' schedules. Your deposit will be calculated based on the number you give at the time of your registration, in addition to any additional meals, extended time, or retreat facilitation.  Each night's stay includes 3 meals (dinner through lunch on the following day), and a full weekend stay includes dinner on Friday, all meals on Saturday, and breakfast on Sunday.  Any additional meals are subject to availability and carry an extra charge.  For overnight stays arrival is after 4pm and departure is before 2 pm, except for weekends, when departure is before 11am. Anything beyond these times carries a charge of $5/hr per person and is subject to availability.

We request that you submit your final count, along with your schedule and dietary accommodation requests three weeks prior to arrival.  Payment in full for all rooms reserved at time of acceptance of the rental agreement is due 2 weeks prior to arrival.  Groups paying by credit card must include the 3% service fee in their payment. Any cancellations are not subject to a refund.  Please understand that this policy is in place because we are unable to sustain our mission without being able to count on your confirmed reservation.